{"id":7219,"date":"2014-07-09T15:55:52","date_gmt":"2014-07-09T12:55:52","guid":{"rendered":"http:\/\/www.belediyeler.net\/?p=7219"},"modified":"2014-07-09T15:55:52","modified_gmt":"2014-07-09T12:55:52","slug":"vatandaslarin-cozum-ortagi-mavi-masa","status":"publish","type":"post","link":"http:\/\/www.belediyeler.net\/?p=7219","title":{"rendered":"VATANDA\u015eLARIN \u00c7\u00d6Z\u00dcM ORTA\u011eI \u201cMAV\u0130 MASA\u201d"},"content":{"rendered":"<p>Tepeba\u015f\u0131 Belediyesi, \u00e7\u00f6z\u00fcm odakl\u0131 toplumsal belediyecilik anlay\u0131\u015f\u0131 i\u00e7erisinde hizmetlerini vatanda\u015flardan gelen talepler do\u011frultusunda \u015fekillendiriyor.<\/p>\n<p>Mavi Masa birimi ise vatanda\u015flar\u0131n Tepeba\u015f\u0131 Belediyesi\u2019nden beklentilerini, isteklerini, \u015fik\u00e2yetlerini, \u00f6neri ve takdirlerini payla\u015fabilecekleri bir \u00e7\u00f6z\u00fcm orta\u011f\u0131 olarak g\u00f6ze \u00e7arp\u0131yor.<\/p>\n<p>Vatanda\u015flarla kurulan t\u00fcm ileti\u015fimin kayda al\u0131narak do\u011fru birimlere aktar\u0131lmas\u0131n\u0131 sa\u011flayan Mavi Masa, geri bildirimlerle vatanda\u015f\u0131n i\u015flemlerinin sonu\u00e7lanmas\u0131 s\u00fcrecinde \u00f6nemli bir k\u00f6pr\u00fc i\u015flevi g\u00f6r\u00fcyor. Gelen m\u00fcracaatlar, Strateji Geli\u015ftirme M\u00fcd\u00fcrl\u00fc\u011f\u00fc taraf\u0131ndan de\u011ferlendirilerek, birimler baz\u0131nda kay\u0131t alt\u0131na al\u0131n\u0131yor ve takibi eksiksiz olarak yap\u0131l\u0131yor. B\u00f6ylece benzer m\u00fcracaatlar yap\u0131lmadan konu \u00e7\u00f6z\u00fcme kavu\u015fturulmu\u015f oluyor.<\/p>\n<p>\u00c7a\u011fda\u015f toplumsal belediyecili\u011fin gere\u011fi olan insan odakl\u0131 ileti\u015fim s\u00fcreci Tepeba\u015f\u0131 Belediyesi\u2019nde her y\u0131l a\u015fama kaydediyor. 2010 y\u0131l\u0131nda Mavi Masa\u2019ya yap\u0131lan m\u00fcracaatlar\u0131n say\u0131s\u0131 8 bin 854 iken 2011 y\u0131l\u0131nda 10 bin 602, 2012 y\u0131l\u0131nda 11 bin 016, 2013 y\u0131l\u0131nda 13 bin 669 ve 2014 y\u0131l\u0131n\u0131n ilk yar\u0131s\u0131nda 6 bin 436 oldu. Mavi Masa\u2019n\u0131n s\u00fcrekli artan kullan\u0131m oran\u0131 Tepeba\u015f\u0131\u2019nda hizmetlerin do\u011fru noktalara ula\u015fmas\u0131n\u0131 ve sorunlar\u0131n en h\u0131zl\u0131 \u015fekilde \u00e7\u00f6z\u00fcme ula\u015fmas\u0131n\u0131 sa\u011fl\u0131yor.<\/p>\n<p>Vatanda\u015flar, Tepeba\u015f\u0131 Belediyesi Mavi Masa Birimi\u2019ne 444 44 26 nolu telefondan ya da www.tepebasi.bel.tr adresinden ula\u015fabiliyorlar.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tepeba\u015f\u0131 Belediyesi, \u00e7\u00f6z\u00fcm odakl\u0131 toplumsal belediyecilik anlay\u0131\u015f\u0131 i\u00e7erisinde hizmetlerini vatanda\u015flardan gelen talepler do\u011frultusunda \u015fekillendiriyor. Mavi Masa birimi ise vatanda\u015flar\u0131n Tepeba\u015f\u0131 Belediyesi\u2019nden beklentilerini, isteklerini, \u015fik\u00e2yetlerini, \u00f6neri ve takdirlerini payla\u015fabilecekleri bir \u00e7\u00f6z\u00fcm orta\u011f\u0131 olarak g\u00f6ze \u00e7arp\u0131yor.&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":7220,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[50,21,1,22],"tags":[],"_links":{"self":[{"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=\/wp\/v2\/posts\/7219"}],"collection":[{"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7219"}],"version-history":[{"count":1,"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=\/wp\/v2\/posts\/7219\/revisions"}],"predecessor-version":[{"id":7221,"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=\/wp\/v2\/posts\/7219\/revisions\/7221"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=\/wp\/v2\/media\/7220"}],"wp:attachment":[{"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7219"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.belediyeler.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}